24/7 Emergency Roadside Service


 

 

AAP members can enjoy free 24/7 Emergency Roadside Service (ERS) within the AAP service areas according to the chart below. If a member exceeds the allowed ERS interventions within his membership period, there will be corresponding charges.

 

 

 ERS Interventions Per Year

 

  REGULAR   ASSOCIATE MOTORSPORTS
Individual     PIDP   Individual Group
ERS interventions per year 4 interventions or 100 km tow distance whichever comes first 4 interventions or 100 km tow distance whichever comes first 3 interventions or 60 km tow distance whichever comes first

2 interventions or 40 km tow distance whichever comes first

4 interventions or 100 km tow distance whichever comes first

 

 

Members may avail of ERS for their registered cars at any time, or for any non-registered car they are using provided they are present at the time of the service.

 

ERS interventions include towing, (flat) tire change, battery boosting, fuel provision and simple mechanical repairs.

 

Current AAP service areas include:

 

• All of Metro Manila

 

• Along the following expressways: North Luzon Expressway (NLEX), Subic-Clark-Tarlac Expressway (SCTEX), South Metro Manila Skyway and ground-level expressway from Magallanes to Alabang (SOMCO), Alabang-Calamba-Sto. Tomas Expressway (ACTEX).

• Within 25 km road distance from AAP offices at Alabang, Cebu City, Davao City, Lipa City, and San Fernando, Pampanga.

 

ERS is available 24/7, with an average response time of 30 minutes to 1 hour, weather and traffic conditions permitting. The following are the contact numbers for assistance:

 

Metro Manila:   (632) 723 0808            0917 812 6000
                          0918 812 6000           0922 860 1603
Skyway:            (02) 666 1988              0917 627 0248
NLEX:               (02) 710 1358              0925 321 3733

                                                        0917 627 7949

SLEX:                (02)985 4486              0998 841 7129

SCTEX:            (02) 710 1358              0925 321 37323

Batangas:          (043) 784 7972          0922 860 1600

San Fernando:  (045) 436 1816          0922 860 1577

Davao:               (082) 299 4961         (082) 299 4962

                                                       0922 860 1597
Cebu:                 (032) 268 2400         (032) 233 9971

                                                      0922 860 1578

 

To facilitate prompt service, please provide the following information to the responding operator:


Full name and contact number

AAP membership number

Model, color, and make of vehicle

License plate number of vehicle

Exact location where vehicle has stalled and nearby landmarks

Access restrictions or limitations
(e.g. basement or multi-level parking, security gates, one-way streets, etc.)

Location where vehicle is to be towed

A brief description of the problem with their vehicle

 

AAP cannot take responsibility for members’ complaints about their vehicles and their contents after an intervention. This is because very often, the authorities will not allow the preparation and acknowledgement of a check list. It therefore requires the member or his representative to be present during the intervention and to accompany the vehicle while being towed. If this is not possible, the member will be asked to execute a waiver designed for the purpose.

 

Extra charges for services which are in excess of the allowed interventions are P1,000.00 mobilization fee plus P75.00 per tow kilometer, subject to a minimum of 5 km. Travel distances for interventions or tow pick-ups beyond service areas will be included in the extra charges.

 

ERS Assistance to Non-Members

 

Non-AAP members are serviced and charged corresponding ERS fees at the expressways according to rates approved by the tollways and the Toll Regulatory Board (TRB) which are published on AAP tow vehicles.

 

Non-AAP members may request for tow services out of the expressways if they enroll as ‘member-on-the-spot’. Charges are explained by the responding operators, depending on the extent of the required service.

 

AAP voluntarily grants a 20% senior citizen discount to registered car owners present at the time of intervention.


ERS Exclusions

 

The Metro Manila Development Authority (MMDA) does not allow motorists, whose cars break down on the road, to choose a towing service provider in designated Tow Away Zones. Breakdowns are towed by the first to arrive on the scene among accredited towing companies, at least to the nearest emergency bays where repair is allowed for a maximum of 2 hours within which AAP members may call for assistance.

 

At the Expressways’ Tow Away Zones, where vehicles may not be fixed, stalled vehicles have to be towed to the nearest exit or to the destination of owner’s choice, for additional charges.

 

Member Benefits and Services MEMBERSHIP CATEGORIES
Regular
Associate Motorsports
Individual PIDP

Individual

Group

 

1-Yr Membership Fee

P2,000

P3,500

P1,500

P1,200

(Discounted according to fleet size)

P6,000 - National

P9,000 - International

3-Yr Membership Fee

P5,000

P8,000

P3,750

N/A

N/A

Registered cars

2

2

1

10 Minimum

2

ERS interventions 
per year

4 interventions or 
100 km tow distance whichever comes first

4 interventions or 
100 km tow distance whichever comes first

3 interventions or 60 km tow distance whichever comes first

2 interventions or 40 km tow distance whichever comes first

4 interventions or 
100 km tow distance whichever comes first

LTO Vehicle Registration Assistance

AAP registered
vehicles only
AAP registered
vehicles only
AAP registered
vehicles only
AAP registered
vehicles only
AAP registered
vehicles only

Free Personal Accident
Insurance
(Up to 65 years old only)

P300,000

P300,000

P200,000

P200,000

P300,000

Free  Glass Etching* 

AAP registered 
vehicles only

AAP registered 
vehicles only

AAP registered
vehicles only

No

AAP registered 
vehicles only

24/7 Ambulance 
Service*
(Outsourced)

 

Yes

 

discounted rate + consumables

 

Yes

 

discounted rate + consumables

 

Yes

 

discounted rate + consumable

 

Yes

 

discounted rate + consumables

 

Yes

 

discounted rate + consumables

FIA Clubs International Reciprocity

Yes

 Yes

Need to convert to regular membership

Need to convert to regular membership

 Yes

Partner Establishment Discounts

 

Yes

 Yes

Yes

Yes

 Yes

Philippine International Driving 
Permit

Yes

 Yes

 

Need to 
convert to 
regular 
membership

 

No 

 Yes

Competition
License for Motor Sport*

Yes

 Yes

Need to 
convert to 
regular 
membership

Need to 
convert to 
regular 
membership

 Yes

Member Service Vehicle Program*

Yes

 Yes

Yes

No

 Yes

Family Member Discount on Dues

1st immediate family member 20%

1st immediate family member 20%

No

No

1st immediate family member 20%

Voting Rights

Yes

Yes

No

No

 Yes

 * Not available in some offices

 

 -Free emergency roadside and towing services can be availed of only after 7 days from the date of activation of membership

 


 

 








AUTOMOBILE ASSOCIATION PHILIPPINES
AAP Tower, 683 Aurora Boulevard, Quezon City 1112
Tel.: 705-3333